Refund policy

Pre-launch refund framework

The operator must publish a reviewed policy before payments are enabled. Requests may concern duplicate billing, failed delivery or an unresolved material issue, subject to consumer law.

No profitability promise

Profitability, a number of signals and a winning percentage are not promised. Market losses are not proof of software non-delivery.

Request assistance

Provide your account email, order reference and product issue. Do not send payment card details. Eligibility and processing times must be disclosed by the operator.